Nothing. They are the same thing.

Connection fees allow long distance providers to lower the price per minute on long distance calls. These fees are usually charged on each call made and are collected by reducing the number of minutes left on a phone card. Phone cards with high connection fees are referred to as "long call" cards. They work to the advantage of a user when using most if not all of the phone card on a single call.

Phone cards that have a small connection fee or no connection fee are called "short call" cards.  These phone cards should be used for that purpose.  We provide you with a cost per call chart to help you know the best price for the type of call you expect to make.

You can begin to use yourphone card immediately after you have checked out from our store and have had your credit card information verified. At checkout you will be given an authorization code or PIN, serial number of your new phone card, dialing instructions, and the customer service phone number of your phone card.

Call the customer service number that was displayed during your store check out and explain what happened. They will usually credit your phone card balance for any charges you dispute.

Some of the following fees may apply:

Pay Phone Fees - The Federal Government requires these fees to be collected so the owners of the pay phones can be paid for the use of their payphones. Calls from private phones are not charged this fee.

Monthly Service Fees - These fees are there to give a phone company a means to get lost or discarded phone cards out of the system. A person who buys and uses a phone card in less than a month, usually does not need to pay such a fee. Watch out for phone cards that may have a weekly fee. It is extremely important to read each phone cards disclaimer section carefully.

When you purchase a phone card and call your access number, punch in your PIN or authorization code, the amount left on the phone card is told to you either prior to you punching in your destination phone number, or immediately after.

Yes, our phone cards do work on cellular phones.

Each phone card varies as to when they expire; some are 1 year, 6 months or 90 days from the first day of use.   That's why it's important to read the disclaimer and terms section carefully before purchasing.

Call the phone card's customer service number that was displayed at the same time as your dialing instructions and PIN assignment were.  If you lost or misplaced the customer service toll free number, then go to our web site, select your calling destination country and click on the phone card brand that you purchased.  All of the particulars of your phone card are displayed for your perusal.  When you call customer service have your PIN or serial number handy and explain why you think you were overcharged.  Unexplained calculation errors do happen and our experience with these service departments have been very favorable.  You will probably be issued an automated credit to your phone cards balance for any disputed charges.

A practice that is gaining popularity among phone card providers is additional fees, and surcharges, being imposed based on phone card usage. Phone card providers were losing vast amounts of money by offering extremely cheap rates, with little or no fees. Many consumers would purchase these discounted phone cards, and then would also demand high quality connections and a fast acting customer service. Many providers went out of business, while others have instituted a fee related charge based on usage. If you were calling domestically, your fees would be approximately 5-cents for an estimated 10-minute conversation, above and beyond your regular per minute rate. On the other hand, if you were calling to Timbuktu, your fees would be approximately 49-cents for an estimated 10-minute conversation. These fee deductions would explain why some consumers, who keep a close track on their phone cards balance, have small amounts missing after a call.

We suggest that you input an "n/a" for the state name and "00000" (zeros) for your zip code.

To successfully complete your order, the address you enter into our system must match the address on your credit card statement.  Also, don't overlook the re-selection and verification of your first name, last name and state name on the credit card screen.

The charges to your credit card are only for an authorization. We reserved money for the sale but we never actually charged your credit card. These entries will disappear within approximately 72 hours from time of the attempted purchase.

At Access Calling Cards we pride ourselves on the fact that we have made calling cards easily available to our customers through the World Wide Web. Because of this simplicity, we feel that no other way should be set as a precedent. We provide our customers with cutting edge e-commerce technology and secure credit card verification. There is no need to worry when you purchase from us.